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Our Facilitators
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Our team of highly skilled and experienced
trainers and consultants have all had
distinguished careers in senior management roles
in their own industries and bring with them a
wealth of practical experience to our training
programs. For consistency and a successful long
term business relationship, we ensure the same
facilitator/consultant provides you with the
ongoing service you require unless another team
member has better skills and experience suitable
for the new assignment you wish to commission.
We have a small core team of senior facilitators
which spearhead our operations. |
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PROFILE OF CORE TEAM MEMBERS
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B. Raj, Ph.D.
Lead Facilitator
&
Director
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Dr. Raj is an experienced Sales & Marketing
professional & trainer. His background in the
retail environment includes diverse roles in
areas of finance and automobile dealership
management. He has mastered numerous sales and
marketing positions in Non-Banking Finance and
automotive industry. His passion for helping
automobile dealers to get a better return on
their investments in human capital has resulted
in development of a variety of products and
services offered to our clients. He has been
associated with leading business schools (e.g. NMIMS, Sydenham, K.J.Somaiya) as
adjunct/visiting professor of marketing for the
last twelve years. Renowned for mastery of his
subjects and for his charisma as a Teacher &
Trainer, he has carved a niche for himself
through seminars, workshops, and lectures on
“Understanding Consumers”, “The Customer’s
Buying Language”, “Building & Maintaining
Relationships”, “The third side of the coin”,
“Rajmatrix” and “The Seven Cs”. He has been also
associated with various colleges and
universities in North America. A number of
organizations have benefited from his services
via intensive in-house training. With wide range
of talents, skills and hands-on experience in
specialized areas, he imparts training with a
different approach and the latest in training
techniques. He has done a detailed research at
doctoral level in the area of consumer
behaviour, and has developed training
modules (business process & management
techniques) for companies to enable them to
address the emerging needs and lifestyles of
their customers. He has presented his research
paper on CRM at 2nd annual conference on
marketing research at IIM-Ahmedabad. He is Country Head & Director of Stamford India
Center and Virtual Global University Germany.
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M. D. Garde
BE,MBA,FIII
Lead Facilitator
Insurance Programs
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Garde is a well known insurance professional & trainer.
Having served New India Assurance Company for 33
years in various positions as Regional Manager,
General Manager, he has gained wide exposure and
in-depth knowledge of insurance industry. Highly qualified insurance professional having an engineering
& MBA degree, and fellowship in insurance, he has undergone training in
the area of liability insurance at Swiss Re,
Zurich. Well versed with the latest trends and
developments in India both in Life & Non-Life
fields, he has developed and delivered
specialized training programs in the areas of
‘Miscellaneous & Liability Insurance’,
‘Re-insurance’, ‘Risk Management’, ‘Customer
Service’, ‘Insurance Marketing’, ‘Claims
Management’, ‘Fraud Detections’, ‘Market
Research’, ‘Distribution Channel Management’,
‘IRDA Regulations’, ‘Insurance Legislations’,
‘TPA Operations & Management’, ‘Legal Claims’,
‘Micro Insurance’, ‘Life Insurance & Pension
Products’, ‘Motor Loss Minimization’ etc. He has
assisted foreign Insurance Companies for
selection of senior personnel. He is associated
with Gujarat Petrosynthese Limited and FAG
Bearing Ltd as Director. He is Advisor
(Insurance Domain) to L & T Infotech Ltd. He is
also associated with leading business schools as
a visiting faculty. He is the Editor of
“Insurance Spectrum” magazine of Unison
Insurance Brokers. He has been an Advisor to MD
Indian Health Care Services (Third Party
Administrator), JK Insurance Broking Services
Limited, and SIDBI for finalization of
Bankassurance tie-up. He has also served as
Director on the board of Asian Hull Syndicate,
Bangkok. |
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R. Iyer, Ph.D.
Lead Facilitator
HR
Programs
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Dr. Iyer has Masters degree in Administration/Management from Jamnalal Bajaj Institute of
Management Studies. She is certified as a
recruitment analyst by Carleton Advance
Management Institute, U.S.A, and as an
entrepreneurship teacher by ISB Hyderabad. She
is a recognized management teacher by both,
Mumbai University and All India Management
Association. She has eleven years of industry
experience having worked with Indian Hotels
Company Limited, (The Taj group of Hotels),
Marico Industries and The Great Eastern Shipping
Company Limited. For the past twelve years she
has been an academician & trainer, facilitating
courses on Human Resources Management,
Organization Behavior, Training and Development
and Entrepreneurship Management. She has been an
assessor for development centers conducted for
the hospitality industry and travel
organizations. She is a well known trainer and
she has been involved with training for
Corporates, Income tax department (GOI),
Chartered Accountants, and NGO's. She is the
recipient of the Vijay Mallya National
Entrepreneurship Network fellowship for
Entrepreneurship education in 2007. Recently she
has been awarded the Best Faculty
Entrepreneurship Education by NITIE, Mumbai. She
has done research in the area of employee
training & development at doctoral level and
awaiting the award of Ph.D. degree for her
research. She conducts training in the area of
enhancing sales personnel, and competency based
interviewing for recruitment. |
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